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Frequently Asked Questions

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Frequently Asked Questions

There may be details that you could not see on our website that others may have already asked us about, here are our most asked questions about our services, feel free to contact us if you cannot see the answer to your specific question, call +(978)851-0199 or visit our Forum

Frequently Asked Questions

We make applying for Mailbox easy with the entire process managed online. You can download an application, payment for service and get your mailbox activated in 24 Hrs. To Apply visit How To Apply

Yes. We use a long list of carriers including US Post Office, FedEx, DHL and TNT

Yes. We believe that you are the best person to determine the value of your shipment and we do not encourage you to declare anything lower than the actual value as it may delay delivery of your shipment. You are always responsible for customs clearance and any duty taxes.

Consolidation service is the process of combining multiple shipments into one large box in order to dave more money in shipping charges.
One pair of shoes to Saudi Arabia via DHL: $90.00
One watch to Saudi Arabia: $30.00
Jeans to Saudi Arabia: $50.00
Total if shipped separately: $170
Total If shipped together as one box: $120.00
Savings: $50.00

We offer real time Mailbox Management system through mailboxnotification.com where you can see all packages that are in your mailbox and decide on how to handle them

Yes, we do mail and package forwarding worldwide including within the USA

NO, we offer genuine Street address like the one below:

1215 Main St
PMB: 115-AB-123
Tewksbury MA 01876
United States Of America

We accept: All Major credit cards, Paypal, Amazon and Bank Money wires. All orders over $500 will require bank money wire.

Simply put: Features and Storage space.
Personal Mailbox is designed for USPS mail from 10 to 20 Letters a Month with occasional small boxes delivery.

Business Mailbox offers larger storage space, ideal for frequent shopping online and getting 5 to 20 Small to medium size boxes. Free storage up to 90 days.

Yes, per USPS privacy terms of use we cannot disclose your identity to anyone except when served with a subpoena or Law enforcement inquiry.

Yes, our concierge service will buy your next Apple iPhone, Ipad or iWatch and ship it to you without long waits or delays.

Unlike other forwarders who advertise low rates just to surprise with hidden fees and higher charges, we do not post our international Tariff online.

Simply because the online calculators are NEVER accurate, instead of miss-leading you with wrong rates, we decide to do without them. See, international rates depends on a lot of factors in addition to fluctuating fuel surcharges that change month to month. Our rates based on the latest survey are 30 to 50% OFF Book rates. The more you ship the higher the discounts. In addition to our free consolidation service, you may end up saving as much as 65% of book rates.

We don't know, that depends on the country and you local import regulations. Our advice is to check with your local customs office and get clarification before you buy the merchandise.

Yes. You can ad another person to your account. They must file form 1583 and submit their IDs and send $29.95 Application fee.

Most Plans offer a 90 Day Free storage but our premium Business and Virtual Plans have unlimited free storage. (Exceptions apply for larger items)

We offer a full service Mail forwarding plan: Genuine US street address for your mailbox and can ship small and large packages via wide network of carriers. So we can cater to small businesses and residents at same time.

The only forwarding fee we charge is with USPS, since we do not get any discounts to offset our cost, we do charge $10 per forwarding instance, not per letter but per instance. You get free storage, free email notifications and free consolidation service. And in contrast with UPS, we use FedEx, DHL, UPS, TNT and USPS while UPS is limited to UPS brand and USPS.

What Other Say..

Sharing Latest Emails From Existing Clients
  • I love shoes and I love them more now that I have you on my side. Zappos orders are arriving safely and I am grateful for the free consolidation and the images of my shipments
    Hafida AL Maydani Doha Qatar
  • I used myus.com and shipito.com but there is really no comparison. They keep changing rates and rules. Your rates are ok and the service is worth mentioning, I love talking to Monica and George anything I had a question.
    Karmen M London UK
  • I called last month about shipping my crate to Australia. I am happy to say that the crate arrived via TNT cargo on time and I owe you one. Now my customers are happy to get their orders on time. I am working on another order for you soon.
    Sandy T Australia

Service Features

US Mail Forwarding Simplified

Voted Best Mail Forwarder Since 2004 for our strong dedication to customer service.

International ShippingInternational Shipping

Choice of FedEx, DHL, TNT or USPS


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