The Personal Mailbox: One US Address That Never Moves
The Personal Mailbox gives you a real street address at our staffed Tewksbury, Massachusetts, facility from $86.95 for 3 months, $169.95 for 6 months or $299.95 for a year with a free month included. Not a PO Box, not a mail slot in an app: a private suite number at a USPS-approved Commercial Mail Receiving Agency that has operated at the same address since 2007. Your letters and packages arrive under your name, our team photographs each item the same day, and you decide what happens next from any phone or laptop anywhere on the planet.
Most Personal Mailbox customers fall into three groups. Americans living abroad use it to keep IRS letters, bank cards, Social Security notices and ballots flowing while they live in Lisbon, Dubai or Tokyo. Travelers, RVers and snowbirds point everything at one address and forward on their own schedule. And privacy-minded people close to home use it to keep their residential address out of business listings, online orders and public records.
Everything Included in the Personal Mailbox
- Real Massachusetts street address: your name, 1215 Main Street, Unit 115, PMB [number], Tewksbury, MA 01876
- Same-day email alert for every letter and package that arrives
- 10 scan pages monthly: urgent mail becomes a searchable PDF within hours
- Deliveries accepted from every carrier: USPS, FedEx, UPS, DHL, Amazon and couriers
- 30 days of free storage while you decide what to forward
- Free package consolidation: many items become one tracked shipment
- Forwarding to 190+ countries at discounted commercial rates you approve first
- Junk mail filtered and shredded free, so you never pay postage on a catalog
- Walk-in pickup at the Tewksbury office, Monday to Friday, 10am to 5pm ET
How It Works, Start to Finish
1. Check out online
Subscribe on this page from any country using any major card. The whole signup takes about 15 minutes.
2. Sign USPS Form 1583
Federal law requires this form before any mail service handles your mail. You need two IDs and a notarized signature, and you can complete remote online notarization by video from anywhere in about 10 minutes. Our 1583 guide walks every field.
3. Update your senders
Point banks, the IRS, and subscriptions at your new suite. File a USPS change of address too and stray mail follows automatically for a year.
4. Manage from anywhere
Photo alerts arrive daily. Scan, forward, hold or shred in a few taps, and standing instructions automate the routine.
Personal Mailbox vs. a PO Box
| Capability | Personal Mailbox | PO Box |
|---|---|---|
| Street address for forms and banks | Yes | No |
| FedEx, UPS, and DHL deliveries | Accepted | Refused |
| See mail without visiting. | Photo of every item | Must drive there |
| Scan to PDF | Same day | Not offered |
| Forward worldwide | 190+ countries | Not offered |
| Junk filtering | Shredded free | You haul it |
The full breakdown, including when a PO Box is honestly the better buy, lives in our private mailbox rentals guide.
Running a business? The Business Mailbox (from $135 for 3 months) adds 15 scan pages, 60-day storage and a free Massachusetts registered agent service. If your mail includes company paperwork, the upgrade pays for itself immediately.
What Real Use Looks Like
A typical month for an expat customer: four envelopes arrive and appear as photos the same day. An IRS notice gets scanned within hours under a standing instruction and its deadline goes on the calendar from a cafe abroad. Two magazines get one tap to shred, free. A new debit card is stored until week four, then travels with the rest of the month’s keepers as one consolidated box, quoted in writing before it ships, and tracked to the door. Total effort: about three minutes. Total postage: less than one blind express forward would have cost.
Local customers run it differently and just as well: everything holds at the office, and they collect on a weekly errand loop. Either way, the address on file with banks and agencies never changes again, no matter how many times you move.
Personal Mailbox FAQs
Can I use this address for my bank and the IRS?
Yes. It is a commercial street address that passes bank verification and fits every government form. The address reads like a standard suite, not a mailbox store.
Can I sign up from outside the US?
Yes. The checkout works from any country, and Form 1583 is notarized by video through remote online notarization. Foreign passports are accepted ID.
What if I get more than 10 scan pages of urgent mail?
We tell you before exceeding your allowance, and you choose: a small per-page rate for that month, or a one-click upgrade to the Business Mailbox with 15 pages.
Can family members share the box?
The Personal Mailbox is licensed to one user. Form 1583 covers one named recipient, so a spouse or roommate who needs their own login should sign up on the Business Mailbox (3 users) or Virtual Office (5 users) instead.
How fast does forwarded mail reach me?
Express delivery reaches Asia-Pacific in 2 to 4 days and in 3 to 5 days. Consolidated standard boxes run 6 to 14 days at a much lower cost. Details on the mail forwarding page.
What happens to packages?
Every carrier delivers to your address. The Personal Mailbox is sized for letters and very small packages; we photograph on arrival, store free for 30 days, and consolidate into one shipment on your schedule. Expecting larger boxes regularly? The Business Mailbox accepts packages up to 1 cubic foot, and the Virtual Office up to 1.5 cubic feet.
Is there a contract or setup fee?
Neither. You can cancel anytime with no cancellation fee. Personal mailbox payments are non-refundable.
How fast is the box active?
The box is active within 24 to 48 hours of completing checkout and Form 1583. Many customers are receiving mail two days after signing up.
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